Returns and Refunds Policy

We want you to be completely satisfied with your order. If you are not, here is our procedure:

Return Period

You have 14 days from the date you receive your order to contact us.

How to Initiate a Return

Email us at Bellechaquejour@outlook.com and include:
- Your order number
- The reason for your request
- A photo of the product if it is defective

We will respond within 48 hours with instructions.

Refunds

Once your request is approved, the refund will be issued to your original payment method within 5 to 10 business days.

Exceptions

Promotional or sale items are not eligible for return.

European Right of Withdrawal

In accordance with European law, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Contact

For any questions about your return: Bellechaquejour@outlook.com